a new paradigm

In his “Essay on Criticism”, published in 1711, British poet Alexander Pope penned,

To err is human…

When it comes to improving performance and enhancing safety, this concept has been both a blessing and a grand hindrance to “next-level” thinking.

It has been a blessing to proper thought in it’s recognition…human beings are fallible.  Even the best people make mistakes.  It has implanted a major hindrance by promoting (and justifying) a mindset and culture of “blaming” the individual anytime something goes wrong.

So, what is the appropriate balance between acknowledging human fallibility and getting to the true underlying cause(s) and setups when an error occurs?  AND…

How can you overcome your desire to “blame” workers and the correspondent need to “fix” them (without considering the associated organizational setups and landmines)?

You must adopt a new paradigm.

The pages within this section describe this new paradigm, offering you practical and sustainable answers and solutions to the challenge of human error.

 

The Practicing Perfection® Approach

The culmination of 30 years of research/experience combined with “in the trenches” improvement since 2005, Practicing Perfection® is changing the global conversation on human performance.  It continues to achieve rapid and sustainable human error reduction and substantial improvements in safety and human performance around the world.  This section describes this new paradigm, WHAT is involved in this next-level approach, and HOW it can work  to achieve long-term sustainable performance improvement within your organization.

 

 

Implementation

When seeking to improve performance, one of the most perplexing elements you will face is…the human element.  The reason for this is, while you can fix a procedure, process, or piece of equipment, you can’t “fix” people.  The great news is- people do not need fixing.  The key is to implement a systematic approach that capitalizes upon intrinsic aspects of human nature (rather than fighting against them).

 

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Products

This section provides descriptions of PPI Products currently available for direct purchase that will assist you on your journey to Next-Level Human Performance™.

 

ROI

 

ROI Calculator

An important component of any business must be- Return on Investment (ROI). Until now, it has been difficult to calculate tangible return on investment regarding efforts to reduce human error. The HU ROI Calculator makes it simple to make an associated business decision based upon REAL numbers. This section offers links to an instructional video, a User Guide, and the opportunity to request your own Calculator.

 

 

PPC  Certification

The designation of “Practicing Perfection® Certified” (PPC) is rapidly becoming the recognized standard of professionalism for next-level human error reduction professionals. This section describes the available levels of PPC Certification and how to achieve them.

 

How can PPI and the Practicing Perfection® approach serve your industry?

 

 

Electrical Generation/Transmission

PPI has been setting the standard for Next-level Human Performance™ within the electrical generation/transmission industry since 2005, achieving error reduction rates of up to 87.5% with some of the largest generators, transmission organizations, and service companies on the planet.  In 2010, Tim Autrey authored the EPRI Report on human error reduction (Report #1019687).  PPI has presented for the Electrical Power Research Institute (EPRI), and the National Electric Reliability Corporation (NERC).  PPI’s Mastery and HU Basic Training™ courses are approved for Continuing Education Hours (CEHs) by NERC.

 

 

Nuclear Power Generation

This Third-Dimension approach directly addresses (and reverses) many of the causes of degraded performance cited in INPO SOER 10-2 and IER 11-3, as well as those cited within Cumulative Impact studies conducted by the Nuclear Energy Institute.

Implementation of Practicing Perfection® at the DC Cook Nuclear Generating Station resulted in a 75% reduction in major events and a 60% reduction in union grievances.  PPI efforts with the Palo Verde Training Department resulted in the first-ever industry award by INPO of Strength  TR.1 (Using Training to Improve Performance).  PPI is a member of the American Nuclear Society.  Tim Autrey has presented at Institute of Nuclear Power Operations (INPO) Conferences, on behalf of the International Atomic Energy Agency (IAEA)., and was the opening Keynote Speaker for the Utility Services Alliance (USA) Executive Summit in both 2013 and 2014.

 

 Petro-Chemical/Refining

Human error in petro-chemical generally has catastrophic consequences.    The Practicing Perfection® approach offers a sane, sensible, and very doable set of strategies and tools for rapidly enhancing safety, reducing human error and eliminating events.  Implementation rapidly reduces the potential for human error without the need for extensive studies, analyses, or massive overhauls of processes.

 

 

Medical

PPI is directly involved in the development of High Reliability Healthcare™.  In a system fraught with complexity and extreme consequence of human error, the Practicing Perfection® approach provides a set of simple, tangible, doable strategies and tools for reducing errors at the point of execution.  Implementation rapidly reduces the potential for human error without the need for extensive studies, analyses, or massive overhauls of processes.  Tim Autrey provided the closing Plenary Session presentation at the 2012 High Reliability Organizations (HRO) Conference held at The Joint Commission headquarters, and has been directly involved in The Joint Commission’s efforts to promote high reliability in healthcare.

 

 

Transportation

Human error in transportation generally has catastrophic consequences.    The Practicing Perfection® approach offers a sane, sensible, and very doable set of strategies and tools for rapidly enhancing safety, reducing human error and eliminating events.  PPI is a member of the American Association of Railroads.

 

 

Government/Defense

Human error in government and defense arenas has the potential for catastrophic consequence.  The Practicing Perfection® approach offers a standard for improving safety and efficiency.  For those who contract with the US Government / Department of Defense, implementation and the corresponding improvement in safety culture and metrics, can have a substantial impact upon eligibility/desirability for successful contract bids.

 

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 Contractors in High-Risk Industries

Today’s environment of ever-increasing competition, client demands, and regulation, absolutely requires that those providing services in high-risk industries offer highest quality at lowest cost.  Reducing human error and enhancing human performance is critical to achieving and sustaining competitive bidding advantage.  The Practicing Perfection® approach offers service provider firms an easy-to-implement approach for exceeding human performance regulatory requirements and client demands.  Learn more.

PPI is a proud member of:

HPA_member_seal_charter_member_smallnational safety councilamerican nuclear society

 

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