How can I get contractors to work to our standards?

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In this video, Tim Autrey addresses an issue that offers substantial concern to many senior leaders and those responsible for outside contracts- how can you get supplemental workforce members, whether they are filling full time positions, or onsite for shorter term modification, maintenance or outage work, to perform with the same (or better) level of diligence as your in-house team members? Tim uses a story from his past to identify the key elements he used with more than 1,000 supplemental outage workers during a plant outage to achieve a four-fold reduction in human error rate.

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